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Post-Sale Questions

Resolve all your queries and doubts post purchasing our plugin.

  • I have completed the Plugin Purchase. Now, from where can I download the plugin?
  • Will the plugin start working immediately after installation or it requires something else?
  • Where can I find the activation key for my plugin?
  • If my plugin is expired, will all its features stop working suddenly?
  • I made the plugin purchase which was successful but I did not receive an email, confirming my purchase. What should I do?
  • I already have a Dotstore account and want to make a purchase of another plugin. How can I do that?
  • I created my Dotstore account long back. Now, I cannot recall my username/password. What actions are required to regain access to that account?
  • How can I see the previous products, purchased from Dotstore?
  • I am not able to see one of my products on the Dotstore dashboard. Why so?
  • How can I delete my DotStore account as I no longer need it?
  • Is it possible to change the email for purchase after payment... like, switching the account for a product?

Categories

  • Installation & Activation
  • Licensing & Updates
  • Pre-Sale Questions
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