I made the plugin purchase which was successful but I did not receive an email, confirming my purchase. What should I do?

The moment we receive the payment, an automated email is sent to you. So, this event is unlikely to occur. Please wait for a while, because there could be congestion in the network, causing the delay.

If you do not receive it even in 24 hours, please check your spam folder for any missing emails. Additionally, verify that the provided email is correct.

You have received an email with this support@thedotstore.com email.

If you’re still having trouble, please send us a support request and we’ll send you the purchase email and license key details manually.

In the support ticket, please provide the details of the purchased plugin, including the associated email ID, and the date and time of purchase. This information will greatly assist in promptly locating the necessary details.