How to show attachment expiry date for your store as well as email?
You can enable displaying the expiry date for all the orders, product descriptions, and order emails (if enabled) if you have set an expiry date/duration for your attachment while creating it.
Key Benefit
If you have set expiry date, it is always wise to enable viewing the message related to the same.
If you won’t do it, your store will have vague information as to why the attachment is not working for the customer.
It could confuse the buyer, causing order cancellation sometimes.
Setting Up Attachment Expiry
Step 1: Enable Attachment Expiry
When creating or editing product attachments, you can set expiration periods in two ways:
- Specific Date & Time: Set an exact expiry date and time
- Time Period After Purchase: Set a duration after purchase when the attachment expires
Step 2: Available Time Period Options
For "Time Period After Purchase", you can choose from these comprehensive options:
- Seconds - For very short-term access
- Minutes - For brief temporary access
- Hours - For same-day access
- Days - For multi-day access periods
- Weeks - For weekly access periods
- Months - For long-term access periods
Step 3: Enable Expiry Date Display
To show expiry information to customers: Navigate to Product Attachment → Set expiry date/time
Where Expiry Dates Appear
When enabled, expiry information will be displayed in:
✅ Order Details Pages - Displays expiry status
✅ Order Emails - Includes expiry information in email notifications
✅ My Account Pages - Shows attachment expiry status
Technical Notes
- Expiry is calculated from the order completion date
- Once expired, attachments become inaccessible to customers
- Expiry dates are checked in real-time.