How to Show Attachments in the Downloads Tab in WooCommerce
The Downloads Tab Attachment feature allows you to show product attachments inside the Downloads section of a customer’s WooCommerce account.
When enabled, attachments become available alongside other downloadable items.
This gives customers long-term access to important product files.
It is especially useful for documents that customers may need to revisit multiple times.
In The Article
How the feature settings will work
This feature works by adding product attachments to the Downloads tab in the customer’s My Account area.
Using a simple enable or disable option, you can:
- Display attachments in the Downloads tab
- Allow easy and repeated access to product documents
- Keep attachments available even after the order is completed
The setting applies globally and does not require any technical setup.
Benefits of attachments in the download tab
- Provides long-term access to important product documents
- Makes attachments easy to find under a familiar Downloads tab
- Reduces repeated support requests for manuals or guides
- Improves customer experience after purchase
- Keeps all downloadable content in one place
How to configure the feature
Step 1: Open My Account settings
- Go to Dashboard → Product Attachment
- Navigate to Global Settings → My Account section
Step 2: Enable attachments in the Downloads tab
- Find the option Show Attachments in the Downloads Tab
- Select Enable using the radio button
- Click Save Settings
To stop showing attachments in the Downloads tab, select Disable and save.
Business use cases
Digital products and services
Provide user guides, license documents, or access instructions that customers may need repeatedly.
Electronics and appliances
Allow customers to revisit manuals, warranty cards, or troubleshooting guides anytime.
B2B and wholesale stores
Offer compliance documents, specification sheets, or policy files for ongoing reference.
Subscription-based products
Give customers continuous access to documentation throughout the subscription period.
Ready to See All Features in Actions?
Access our complete advanced features instance, allowing you to configure every feature with real product size chart scenarios.
Conclusion
Displaying attachments in the Downloads tab ensures customers always know where to find important files.
It improves usability, reduces confusion, and offers long-term value beyond the initial purchase.
This simple setting is ideal for stores that want to support customers even after checkout.
FAQs
Who can access attachments in the Downloads tab?
Only logged-in customers can access the Downloads tab in their account.
Are attachments shown permanently in the Downloads tab?
Yes. Attachments remain accessible unless the feature is disabled or attachments are removed.
Does this affect digital product downloads?
No. Product attachments appear alongside existing downloads without interfering.
Can I disable this feature later?
Yes. You can enable or disable it anytime from the plugin settings.
Is this suitable for physical products?
Yes. It works for both physical and digital products where documents are needed long-term.