How to Show Product Attachments on the WooCommerce My Account Page
Product attachments are not limited to product pages or order details pages.
WooCommerce store owners can also display attachments on the My Account page, allowing customers to access important files anytime after logging in.
This is useful when attachments contain essential information that customers may need even when they are not actively shopping.
In The Article
Show Attachments on the My Account Page
What does this option do?
This setting allows you to show or hide product attachments on the My Account page of your WooCommerce store.
When enabled, customers can view and download attachments directly from their account dashboard without visiting individual product or order pages.
How to enable attachments on the My Account page
- Go to Dashboard → Product Attachment
- Open the My Account Page Settings section
- Locate the Show Attachments on My Account Page option
- Select Enable using the radio button
- Click Save Settings
To hide attachments, simply select Disable and save the changes.
Key Benefits
- Gives customers continuous access to important product documents
- Allows users to download guides, manuals, or policies anytime
- Improves post-purchase experience and customer satisfaction
- Reduces repeat support requests for product information
- Ideal for long-term reference documents
When should you use this option?
- When attachments include user manuals or setup guides
- When customers need repeated access to warranty or care documents
- When you want to notify customers about newly added attachments
- When attachments are useful beyond the checkout process
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Conclusion
Displaying product attachments on the My Account page ensures customers always have access to important documents in one central place.
This feature improves usability, builds trust, and helps customers get the most value from their purchases—even after checkout.
FAQs
Can all customers see attachments on the My Account page?
Only logged-in users can access the My Account page. Attachments shown here are visible only to customers who have access to their account dashboard.
Do attachments on the My Account page depend on orders?
No. Attachments displayed on the My Account page are independent of individual orders. Customers can access them anytime after logging in.
Can I disable attachments on the My Account page later?
Yes. You can enable or disable this option at any time from the My Account Page Settings in the plugin.
Will attachments on the My Account page affect site performance?
No. Attachments are loaded only when users view or download them, so overall site performance is not affected.
Is this feature useful for digital or physical products?
Yes. This feature works well for both digital and physical products, especially when customers need repeated access to guides, manuals, or policy documents.
Do customers receive notifications when attachments are added?
The plugin does not send automatic notifications. However, you can notify customers manually through email or announcements when new attachments are available.