How to Show Attachments on the Thank You Page in WooCommerce

The Thank You Page Attachment feature allows you to display product attachments immediately after a customer completes a purchase.

When enabled, attachments appear on the WooCommerce Thank You page shown after checkout.

This helps customers access important documents right away, without searching through emails or account pages.

It is ideal for sharing guides, manuals, or next-step information at the perfect moment.

Attachments on thank you page
Attachments on thank you page

How the feature settings will work

This feature works by adding product attachments directly to the Thank You page that appears after an order is placed.

Using a simple enable or disable option, you can:

  • Show attachments instantly after checkout
  • Increase visibility of important product documents
  • Guide customers toward further actions

The setting applies globally to all orders and does not require any technical setup.


Benefits of thank you page attachment

  • Displays attachments at the highest attention moment after purchase
  • Improves visibility of product documents
  • Reduces confusion about where to find guides or manuals
  • Enhances post-purchase experience
  • Encourages customers to continue shopping

How to configure the feature

Step 1: Open Thank You Page settings

  • Go to Dashboard → Product Attachment
  • Navigate to Global Settings → My Account section

Step 2: Enable attachments on the Thank You page

  • Locate the option Show Attachments on Thank You Page
  • Select Enable using the radio button
  • Click Save Settings

    attachment on thank you page settings
    Attachment on thank you page option

Once enabled, product attachments will appear automatically on the Thank You page after checkout.


Business use cases

Digital product stores

Show setup guides, access instructions, or usage documents immediately after purchase.

Electronics and gadget stores

Display user manuals or warranty information right after checkout.

Fashion and lifestyle stores

Share care instructions, return policies, or styling guides.

Upsell and retention strategies

Use attachments to include discount PDFs, catalog links, or next-purchase recommendations and drive customers back to the shop.

Ready to See All Features in Actions?

Access our complete advanced features instance, allowing you to configure every feature with real product size chart scenarios.


Conclusion

Showing attachments on the Thank You page helps you deliver important information at the right time.

It improves visibility, enhances the customer experience, and creates an opportunity to guide buyers toward their next purchase.

This simple setting adds value without cluttering the checkout or requiring additional steps from customers.


FAQs

Where do attachments appear on the Thank You page?

Attachments appear below the order confirmation details on the Thank You page after checkout.


Can I disable this feature later?

Yes. You can disable it anytime by selecting Disable and saving the settings.


Do customers need to log in to see attachments on the Thank You page?

No. Attachments are visible immediately after checkout, even before logging in.


Does this affect order emails or My Account pages?

No. This setting only controls attachment visibility on the Thank You page.


Is this feature suitable for all product types?

Yes. It works for physical, digital, and service-based products.

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