I need to change my payment details for plugin renewals

Managing your subscription payments is essential to ensure uninterrupted services for your premium plugins or themes. If you are using Freemius to handle subscriptions for WordPress plugins, you might need to update your card details from time to time.

This guide will walk you through the steps to update your payment method (card details) via your Freemius account.

Step 1: Log In to Your Account

1. Visit the Freemius Dashboard.
2. Log in with your account credentials.

Step 2: Navigate to Your Subscriptions

1. Once logged in, you will be redirected to your Freemius account dashboard.
2. In the dashboard, locate and click on the "Renewals & Billing" section in the menu. This section displays all the active subscriptions you have purchased through Freemius.

Step 3: Choose the Subscription You Want to Update Card Details

1. In the "Renewal & Billing" section, find the specific product or subscription that you wish to update the payment information.

2. Click on the product, and it will open detailed information regarding the subscription.

   

Step 4: Update Your Payment Method (Card Details)

1. On the subscription details page, look for an option labeled "Update" button in the Payment Method" section.

2. Click the "Update " button to proceed to the payment update form.

   

3. You will be prompted to enter your new card details:
   • Card Number
   • Expiry Date
   • CVV (Security Code)
   • Country and Postal code
4. After entering the details, click "Review Order" to confirm the changes.

Step 5: Confirm the Update

1. After saving, you will receive a confirmation message on the screen stating that your card has been successfully updated.
2. Freemius will also send a confirmation email to your registered email address to ensure the update was successful.

Step 6: Review Your Billing Information

1. It’s a good idea to review your billing information to ensure everything is accurate after updating the payment method.
2. In the "Billing" or "Subscriptions" section, check if your updated card details are reflected for the active subscription.

Conclusion

Updating your card details through Freemius is a quick and easy process. By following these steps, you can ensure your premium subscriptions remain active without any disruption to services.

Regularly reviewing and updating your payment information will save you from unexpected service downtimes or billing issues.