How to Configure Order Attachment Settings in WooCommerce
The Order Attachment Settings allow WooCommerce store owners to control how product attachments appear after an order is placed.
These settings manage attachments on the order details page, order listing page, and order-related emails.
You can customize tab titles, decide where attachments appear, and choose which order emails include attachments.
This ensures customers receive all important product documents even after purchase.
In The Article
- How the order attachment settings will work
- Benefits of order attachment settings
- How to configure the order attachment settings
- Open Order Attachment Settings
- Option 1: Order Details Page Tab Title
- Option 2: Show Attachments Button on Orders Listing Page
- Option 3: Show Attachment on Order Email
- Option 4: Attachment List Position on Order Details Page
- Option 5: Select Order Status Email for Attachments
- Business use cases
- Conclusion
- FAQs
How the order attachment settings will work
The Order Attachment feature works by linking product attachments to WooCommerce orders.
Using these settings, you can:
- Add an attachments tab on the order details page
- Show or hide attachment buttons on the order listing page
- Include attachments in order confirmation emails
- Control where attachments appear within the order details
- Choose which order status emails include attachments
All settings are managed from Dashboard → Product Attachment → Order Attachment Settings and apply store-wide.
Benefits of order attachment settings
- Keeps product documents accessible even after checkout
- Improves post-purchase customer experience
- Reduces support queries and follow-ups
- Allows flexible control over attachment visibility
- Enhances the trust and professionalism of your store
How to configure the order attachment settings
Open Order Attachment Settings
- Go to Dashboard → Product Attachment
- Open the Order Attachment Settings section
Option 1: Order Details Page Tab Title
What this setting does
This option sets the name of the tab that displays attachments on the order details page.
How to configure
Enter a title in the Order Details Page Tab Title field
Example: Attachments, Product Guide, Downloads
- Save the settings
Key benefit
Customers can find all product-related documents directly on the order details page, improving clarity and usability.
Option 2: Show Attachments Button on Orders Listing Page
What this setting does
Controls whether an attachment button appears on the orders listing page in the customer account.
How to configure
- Choose Yes or No using the radio buttons
- Save the settings
Key benefit
- Keeps the order listing page clean when disabled
- Allows quick access to attachments when enabled
When enabled, a new column appears on the orders listing page.
The column title matches the Frontend Product Page Tab Title setting.
Option 3: Show Attachment on Order Email
What this setting does
Adds product attachments directly to WooCommerce order emails.
How to configure
- Select Yes to include attachments in emails
- Select No to exclude them
- Save the settings
Key benefit
Order emails are frequently revisited by customers.
Including attachments helps buyers quickly access manuals, guides, or warranties without logging in again.
Option 4: Attachment List Position on Order Details Page
What this setting does
Controls where the attachment list appears on the order details page.
How to configure
- Choose Before Order Details or After Order Details
- Save the settings
Key benefit
You can position attachments where they are most visible based on page length and layout, improving accessibility.
Option 5: Select Order Status Email for Attachments
What this setting does
Allows you to attach documents only to specific order status emails.
Available order statuses
- Completed
- Processing
- On Hold
How to configure
- Select one or more order statuses
- Save the settings
Attachments will be added only to the selected order status emails.
Key benefit
You can strategically deliver documents, offers, or guides at the right stage of the order lifecycle.
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Business use cases
Digital and physical product stores
Send user manuals or guides only when the order is completed.
Electronics and appliance stores
Include warranty cards and setup guides in order confirmation emails.
Fashion and accessories stores
Attach care instructions and return policies to order details.
Marketing and retention strategies
Add promotional PDFs or coupons to completed order emails to encourage repeat purchases.
Conclusion
The Order Attachment Settings give you complete control over how product documents are delivered after purchase.
By using these options, you ensure customers always have access to important information at the right time.
This improves customer satisfaction, reduces support workload, and adds a professional touch to your WooCommerce store.
FAQs
Can I add attachments only to completed order emails?
Yes. Select only the Completed order status in the settings.
Do attachments appear automatically for all orders?
Yes, once configured, attachments apply to all relevant orders store-wide.
Can I hide attachments from the order listing page?
Yes. Simply disable the attachment button option.
Will attachments increase email size?
Attachments are linked, not embedded as large files, so email performance is not affected.
Does this feature require coding?
No. All settings are managed through the plugin interface.