How to Charge Guest Checkout Extra Fees and Waive for WooCommerce Members

This use case shows how to charge an extra fee for guest checkout while waiving it for logged-in WooCommerce members. It helps incentivize account creation and improve customer retention.

Overview

Encourage account creation by charging the handling extra fees to guests but waiving them for logged-in users. (Plugin feature: Fees by User Role)

Revenue/Business Impact Example: A WooCommerce store adds a $5 guest signup fee using the Extra Fees plugin and waives it for logged-in users. This simple incentive boosts account creation and results in a 20% increase in guest-to-member conversions within the first month.

Preconditions

• Extra Fees plugin is installed and activated.
• User roles defined
• Use the Fee by user role feature

Step-by-Step Instructions

1. Go to Admin Dashboard → Extra Fees
2. Click Add New Fee

3. Fee Name: Guest Handling Fee

   Fee Type: Fixed, Amount: $5

   Set Condition:

   • Under Conditions, apply only to the "Guest" user role

     

4. Save The Fee
5. Result:
   • Guest customers will see the extra fee at checkout

   • Logged-in members will not

     

🔁 Alternate Flow

• If a customer logs in, the extra fee is automatically removed

✅ Expected Outcome

• Boosts registrations and improves member retention