How to Open Product Attachments in Another Window in WooCommerce
The Open Attachment in Another Window feature allows WooCommerce store owners to control how product attachments open when customers click the download button.
You can choose whether attachments open in the same window or in a new browser tab.
This applies to both downloadable files and external web links.
It helps you maintain a smooth and uninterrupted shopping experience.
In The Article
How the feature settings will work
This feature works by controlling the behavior of the attachment link.
From the plugin settings, you can:
- Open attachments in the same browser window
- Open attachments in a new browser tab or window
The selected option applies globally to all product attachments and does not require any technical setup.
Benefits of open attachment on a new tab
- Prevents customers from leaving your store unintentionally
- Improves navigation and browsing experience
- Keeps users engaged on the product or order page
- Gives flexibility based on attachment type
- Enhances overall usability
How to configure the feature
Step 1: Open plugin settings
- Go to WooCommerce → Product Attachment
- Navigate to Settings → Settings section
Step 2: Choose attachment open behavior
Find the option related to Attachment Open Behavior
Select the appropriate radio button:
- Open in Same Window
- Open in New Window / Tab
- Click Save Settings
Once saved, all attachments will follow the selected behavior.
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Business use cases
External web links
If attachments link to external websites, opening them in a new tab keeps users on your store.
Product manuals and PDFs
Allow downloadable files to open or download without disrupting the shopping flow.
Marketing and promotional links
Open promotional or help links in a new tab so customers can return easily.
Long-form documentation
Prevent customers from losing their shopping progress while viewing detailed documents.
Conclusion
Choosing how attachments open gives you better control over the customer experience.
Opening attachments in a new window keeps users engaged with your store, while downloads ensure smooth file access.
This simple setting helps you balance usability and conversion-focused navigation.
FAQs
Can I open some attachments in a new window and others in the same window?
No. This is a global setting and applies to all attachments.
Is this feature useful for external URLs?
Yes. Opening external links in a new tab is recommended to avoid redirecting customers away from your store.
Will this affect file downloads?
No. Downloadable files will still download as expected.
Does this setting work on all pages?
Yes. The selected behavior applies across product pages, order pages, and account pages.
Do I need any coding to use this feature?
No. Everything is managed through simple plugin settings.