FAQ
1. Can I set the size chart pop-up label position before or after the Add to Cart button?
Yes. The plugin allows you to control the size of the chart's pop-up label position from the plugin’s Global Settings.
You can choose to display the size chart link:
- before the Add to Cart button
- after the Add to Cart button
Go to: WooCommerce → Size Charts → Global Settings
Select the preferred size chart popup position and save the settings.
2. Can I display the size chart as an additional tab or a modal pop-up?
Yes. The plugin allows you to display the size chart in multiple formats depending on your store's requirements.
You can show the size chart as:
- an Additional Product Tab, or
- a Modal Popup Window
Both default size charts and custom size charts can be displayed using either method.
You can configure this option in the size chart settings.
3. Can I clone and customize the default size chart template in WooCommerce?
Yes. The plugin allows you to clone the default size chart templates and customize them based on your store's needs.
You can modify:
- measurement values in the size chart table
- size labels and units
- chart descriptions
- additional notes or instructions for customers
This helps you create size charts that match your product measurements and brand requirements.
4. How many default size chart templates are available in the Pro plugin?
The Pro version of the WooCommerce Size Chart plugin includes 10 ready-made size chart templates.
You can quickly assign these templates to:
- specific products
- product categories
- product tags
This allows you to apply size charts across multiple products without creating them manually each time.
Troubleshooting FAQs
5. Why is the size chart not showing on my WooCommerce product page?
The size chart may not appear on the product page for several reasons:
- The size chart is not assigned to the product or category
- The product template does not support WooCommerce hooks
- A page builder or theme overrides the WooCommerce layout
- The size chart shortcode is not added correctly
First, verify that the size chart is properly assigned to the product.
If the issue continues, test the product page using the default WooCommerce Storefront theme to check for theme conflicts.
6. How can I display a size chart on the WooCommerce product page?
You can display the size chart in two ways:
1. Automatic placement using WooCommerce hooks
The plugin automatically inserts the size chart in supported product templates.
2. Manual placement using a shortcode
Example shortcode: [scfw_size_chart id=" your chart id "]
You can place this shortcode in:
- product description
- custom product templates
- page builder sections
- custom product tabs
7. Why is the size chart not appearing when using Elementor or Divi?
Some page builders, such as Elementor, Divi, or WPBakery, replace the default WooCommerce product template.
When this happens, WooCommerce hooks used by the plugin may not run.
To resolve this:
- Add the size chart shortcode manually
- Insert it into the product template content block or widget
This ensures the size chart appears correctly on the product page.
8. How can I check if my theme supports WooCommerce hooks?
Some custom themes override the WooCommerce product template and remove important hooks.
You can test this by:
- Temporarily switching to the Storefront theme
- Checking whether the size chart appears on the product page
If the size chart works with Storefront, the issue is likely caused by the active theme.
9. Can I display the size chart in a custom location on the product page?
Yes. The size chart can be displayed in different locations using WooCommerce hooks or shortcodes.
Common placement options include:
- before the Add to Cart button
- after the product summary
- inside a product tab
- within the product description
Developers can also customize the placement using WooCommerce hooks.
10. Why does the size chart appear on some products but not others?
This usually happens when the size chart is assigned only to a specific:
- Product categories
- Product tags
- Individual products
Check the size chart assignment settings to ensure the chart is applied to all required products.