How to auto-approve loyal or verified customers

Manually reviewing every order takes time. To save effort, you can automatically approve orders placed by trusted or repeat buyers.

This ensures faster checkout for good customers while still protecting your store from fraud.

The Fraud Prevention plugin allows you to whitelist trusted customers based on specific identifiers such as email addresses, payment methods, user roles, or IP addresses. (Plugin feature: Whitelist Trusted Users)

Once added to the whitelist, their orders bypass fraud checks and are auto-approved.

Preconditions

1. Fraud Prevention For WooCommerce plugin is installed and activated.
2. You must know which customers, emails, or user roles you want to trust (e.g., repeat buyers, verified members).

Step-by-Step Instructions

1. Go to General Settings

   • In your WordPress dashboard, navigate to

     Dotstore → Fraud Prevention → Settings General

   • Locate the section labeled:
2. Whitelist Options: Email, Payment Method, Role, and IP Address
   • Enter one or multiple customer email addresses (e.g., john.doe@example.com).
   • These customers will be automatically marked as safe.
3. Whitelist User Roles
   • If you want to trust all users with a specific role (e.g., "Customer" or "Subscriber"), select the role under this section.
4. Whitelist Payment Methods
   • You may also whitelist trusted payment methods like PayPal or Stripe to auto-approve orders coming through them.
5. Whitelist IP Addresses (optional)
   • For corporate or frequent buyers, you can add their office IP address to the whitelist.
6. Save Settings

   • Scroll down and click Save Changes.

     

7. Test on Checkout

   

Alternate Flows

• Instead of whitelisting individuals, whitelist a whole user role (e.g., “Wholesale Customers”) for bulk trust.
• Combine email + payment method for higher accuracy (e.g., only approve when John Doe uses PayPal).
• Temporarily whitelist VIP customers during high-order seasons to ensure smooth checkouts.

Business Benefits

• Reduces order processing time for trusted customers.
• Improves customer loyalty by offering instant approvals.
• Keeps fraud detection strict for unknown buyers while rewarding loyal ones.

Expected Outcome

• Whitelisted customers will bypass fraud checks.
• Their orders will move directly to processing without being flagged for manual review.
• Admins can focus fraud detection on high-risk or new buyers while loyal customers enjoy a smooth checkout.