How to stop multiple quick orders from the same user in WooCommerce
Fraudsters often place multiple quick orders within minutes to exploit loopholes or overwhelm your store.
By setting restrictions, you can block or limit suspicious repeated orders from the same customer in WooCommerce.
This use case helps store owners prevent:
- Spammy orders that increase operational costs.
- Fraud attempts where the same user tries to bypass restrictions by quickly submitting orders.
- Fake or bulk order attempts with the same billing/shipping details.
The Fraud Prevention plugin for WooCommerce allows you to define cooldown periods or block repeated attempts, keeping your store protected and reducing unnecessary refunds. (Plugin feature: Velocity Checks)
Preconditions
- Fraud Prevention For WooCommerce plugin is installed and activated.
Step-by-Step Instructions
1. Navigate to Fraud Prevention Settings
- Go to Dashboard > Dotstore > Fraud Prevention.
2. Configure the Fraud Rule
- Click the Rules menu from the header.
- Go to the 'Order Amounts and Attempts' section.
3. Configure the Order Attempts details
4. Save and Apply
- Save your settings.
Test the checkout by attempting three quick orders with the same customer details.
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Alternate Flows
- Instead of blocking completely, you can tag such orders as "Suspicious" and let your team manually review.
- Apply the restriction only to COD (Cash on Delivery) orders, where fraud risk is higher.
Expected Outcome
- Customers cannot place multiple quick orders within the restricted timeframe.
- Fraudulent users trying to overload your checkout are blocked.
- Store admins save time and costs from processing fake or repeated orders.