How to configure Secure Checkout and Payment Settings
The Secure Checkout and Payment Settings feature helps prevent fraudulent transactions at the final step of the customer journey – checkout and payment. It ensures that suspicious users are either restricted from using Cash on Delivery (COD) or completely blocked from proceeding with new orders after repeated failures.
Block COD for Fraudulent Users
This feature automatically disables the Cash on Delivery (COD) payment method for users flagged as high risk score order on order place session.
Click here to watch a short video demonstration
Checkout Lock on Failed Orders
This feature helps prevent repeated fraudulent attempts by temporarily locking the checkout page for users who trigger too many failed orders in a short timeframe.
When this feature is enabled:
- You define:
- Allowed number of failed attempts (e.g.,
2) - Timeframe to monitor failed orders (e.g.,
30 minutes)
- Allowed number of failed attempts (e.g.,
- At the time of each failed order, the plugin checks how many failed orders occurred in the past 30 minutes.
- If the failed order count exceeds the allowed limit, the customer will be blocked from checkout for the next 10 minutes.
- After 10 minutes, the checkout access is automatically re-enabled.
- To instantly lift the checkout block, simply disable this feature — checkout will become immediately accessible for affected users.
Click here to watch a short video demonstration
Example Scenario:
If you set:
- Allowed Failed Attempts = 2
- Timeframe = 30 minutes
Then, if a user fails to place more than 2 orders within a 30-minute window, they will be blocked from accessing the checkout page for 10 minutes. After that period, checkout will automatically become available again.